We endeavour to get your order to you as soon as possible using trusted carriers.

Despatch

If, for any reason, your order doesn't arrive with you, we would ask you to notify us as soon as possible.
We expect orders in the UK to be delivered within a maximum of 7-10 working days from date of despatch.
Europe, United States, Canada and Australia to be delivered within 10-14 working days from date of despatch.
Rest of the World to be delivered within 35-40 working days from date of despatch.

All our items are held in stock and are available for immediate despatch. However, if a product is temporarily out of stock we will let you know as soon as possible. We aim to despatch orders placed within one working day.

Your order will be despatched from the United Kingdom. For International orders, Please note that your order may be subject to import duty and we cannot be held responsible for any import taxes or fees incurred on your order.

Method

We use Royal Mail Second Class but your order may be passed to the destination countries local postal authority to reach its final destination.

If any parcel is returned to us because of failure to deliver (except where the fault is clearly ours or the carriers), we will make a charge equal to the cost of the original postage which will need to be paid before we can resend the parcel to you again. Or if the order is being refunded, it will be refunded minus the cost of any postage paid. In any instance where it’s our/our carriers fault that the order hasn’t been delivered, then we will resend the parcel free of charge.

Cost

The cost of delivery is calculated during checkout and is based on the weight and shipping destination.

Zones

United Kingdom	United Kingdom including Jersey, Guernsey and Isle of Man
Europe	Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City
Rest of World	Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Colombia, Comoros, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kenya, Kiribati, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya, Macau SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Puerto Rico, Qatar, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, Syria, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Tuvalu, Uganda, United Arab Emirates, United States, Uruguay, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe